PATIENTS

Provident is committed to providing superior care and improving the quality of life of our patients. We've designed our practice around the patients' needs, from the height of the chairs in the waiting room to the access of family care conferences. More importantly, we follow our patients outside of the clinic to the hospital, nursing home, and assisted living facilities, so a provider who knows their medical history is always available.

We know that the medical system is complex and confusing, so we make it our mission to be helpful and accessible. We always have appointments available on short notice. We make it easy to renew prescriptions and get lab results, and we work with the designated caregivers to build a support network. Our providers are trained in the issues faced by seniors, and our staff is trained to navigate the complex referral and administrative requirements of the healthcare system, including always filing your insurance claims for you.

All of our efforts are focused on maximizing the time patients can spend face-to-face with their providers. We've made large investments in technology so that your provider has easy access to your complete medical history. Our schedule is flexible so that the length of the visit depends upon the severity and complexity of your symptoms. Provident also uses telephone, written, and internet capabilities to communicate with all members of the care team so that the continuum of care is strengthened.